Client FAQ’s 

  1. How do I get started?
    When you are ready to start your project you go to http://dezignable.com/designs/submit-project and pick the design package that best fits your project. We’ve given a guideline for the size of each project but it’s not an exact science. We can help you decide if you want to email us at [email protected] .

    After you have selected the correct package you fill out the design project details. Be sure to upload photos of your existing space. This is important for designers to see what they are working with. Please include a floor plan and measurements. Make sure and include Pinterest and Houzz links of photos you like so designers are familiar with your design style. Finally, give a budget range so designers are aligned with your project goals.

  2. What if I don’t know all the measurements of my room/project?
    The more details you can give the better. Designers will only be able to design projects according to the details they receive. If you are unable to include measurements then be aware the designs will be general and not specific to your space.

  3. What happens next?
    When we get your project details we will make sure it’s complete then send it out to the design community. Designers then sign up for your project. We will notify you via email when the designers have signed up. You can expect the design concepts back within one week from the day the project launched. After that you pick the design concept you like the best and work with that designer on the final floor plan and shopping list details.

  4. What can I expect to get for my money?
    You will get three custom design concepts from 3 different designers. Concepts are often called mood boards. They give you a general idea of the style and materials the designer is proposing. After you pick the winning concept you will get a 3D rendering of your space plus a complete shopping list of items in the final design.

  5. Can I change something in the design concept if I don’t like it?
    Yes, once you are connected with the winning designer you will communicate directly with him/her and can provide feedback and guidance on what you liked and didn’t from the design concept. The design professional will do everything they can to ensure your feedback is taken into account when finalizing the design.

  6. Do I have to buy everything in the shopping list?
    Not at all. The shopping list is in no way a requirement. It’s meant to help customers bring their designs to life in their own home. But there is no obligation to buy.

  7. Does the budget include labor and materials for remodel jobs?
    No it doesn’t. The design projects today cover furniture, fixtures and materials to bring the design to life. Any additional cost associated with remodel projects such as contractor labor and materials (drywall, electrical, plumbing, etc ) are not built into the design project scope. In addition, the shopping list does not include delivery fees.

  8. Can you come to my house?
    Unfortunately no. Much as we would love to come by for coffee the reason why Dezignable can offer such low pricing is because our designers are located all over the country. They work remotely to be more flexible with their time and as such we communicate entirely through email and the website.

  9. Do you manage my budget?
    Nope – since we are more of a self-serve model we don’t manage the line item budgets for you. That may be a service you would find with in an in-house interior design service. Keeping our scope limited to online services allows us to keep costs lower than in-house interior design services.

  10. What if I don’t like any of the designs? Can I get my money back?
    Yes, we are committed to 100% guarantee. If you are not happy with any of the design concepts you receive we will continue to work with the design community to give you concepts that you do like. If, in the end, you just can’t work with any of our designers we will return your project fee.

Do you have other questions that aren’t answered above? Please feel free to email us at [email protected] and we will do our best to answer.

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